Attach a File to a Support Ticket

You can attach images, PDFs, videos, and several other kinds of files with your ticket to add details. This article walks you through the steps of attaching a file to a ticket.

NOTE

Files supported: PDF, TXT, DOCX, JPEG, and MP4

Maximum size: 5MB

Attach a File to a Ticket

  1. Click Upload your file.

  2. A dialog will appear. Find your file and double click it to upload.

  3. The file will be uploaded and attached with the case to submit.

Last updatedTuesday, June 23, 2020