Customize Your Virtual Agent with Theme Editor

The virtual agent chat box is divided into three areas, namely: Header (Title), Conversation (Chat Box), and User Input (Type Message Area).

Theme Editor provides seven customization options for these areas. The first four concern color and fonts, the fifth options allows admins to upload avatars, and with the sixth an admin can set the bot's name and greeting. Starting Colubridae '21, a seventh option allows SU Admins to configure the responses for idle and inactive users.

Last updatedThursday, January 6, 2022

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