Boost Documents with Intents

In the Intent tab of NLP Manager, administrators can either create new intents from scratch or import them from an external file. Smart Suggestions, an integrated feature, analyzes user search queries and groups them into intents. By integrating these suggestions into the search algorithm, administrators can configure the search results to respond to the user's intent rather than simply matching individual keywords. The trained data from Intent can then be utilized in Intent Tuning.

Add Intent

1. Navigate to NLP Manager > Intent and click Add New.

   

2. In the Intent Name field, enter a name for your intent. In the Intent Description field, enter a description for your intent. Click on the Save button.

   

Add Utterances

1. To add an utterance to an intent, click on the button in the Action column.

   

2. To add an utterance to an intent, type the utterance in the provided field and click the Add New Utterances button to save it.

   NOTE.

   For machine learning to function effectively, it's crucial to provide at least five utterances for each intent.

   

NOTE.

When you edit an intent, NLP Manager can provide suggestions for utterances to help you improve your intent definition.

Import Intents

Alternatively, you can import intents by downloading and following the format of a sample file. To access the sample file, click the Download button

Create a new file and format the intents. Then upload the file using the Upload Intent button.

Expand Utterances with Use Search Synonyms

When the Use Search Synonyms feature is enabled, any synonym linked to an utterance in the Search Synonyms section will be treated as an additional utterance for that intent.

Here's an example to illustrate this concept:

• In NLP Manager > Intents, "Cognitive Search" is an intent, and "SU" is an utterance associated with that intent.

• In NLP Manager > Synonyms, "SearchUnify" and "SU" are defined as synonyms.

• When the "Use Search Synonyms" feature is activated, NLP Manager will recognize both "SU" and "SearchUnify" as utterances for the intent "Cognitive Search."

Delete

You can remove intents and utterances with the Delete button.

Deleting an Intent

1. To delete an Intent, click in Action.

   

Deleting an Utterance

1. To delete an utterance, find it an intent and click .

   

NOTE.

If all utterances are deleted under an intent, then the intent is also automatically deleted.

Intent Suggestions

Admin can click on Intent Suggestions to get smart suggestions for adding intents and utterances to the existing list or create new ones. NLP Manager can suggest up to 30 utterances for each intent.

Create New Intents from Suggestions

To create a new intent with the utterances, select the intent. Then, from the three dots under the Action column, click Move Intent. All utterances are selected when you check an intent. In the image, intent Undefined 3 has been selected.

Give the intent a name and click Move.

Add Suggested Utterances to an Intent

Select utterances. Then, from the three dots under the Action column, click on Move Utterance. In the image, utterances based and based application have been selected.

Select the intent to which those utterances should be linked and click Move.

Delete Suggested Intents or Utterances

Select the intent or utterance(s) and from the three dots expand the Action column and click on Remove. In the image, utterance docs has been selected for removal.

Train Intents

To ensure your changes are reflected in the system, it is essential to train the system on the updated data. Click on Train Intents after making changes.