Use Jira Software As a Content Source

SearchUnify can index the issues stored in your Jira Software instance. This article walks you through the process of setting up Jira Software as a content source.

Establish a Connection

  1. Navigate to Content Sources.

  2. Click Add new content source.

  1. Find Jira from the search box and click Add.

  2. Give your content source a Name.

  3. Enter the web address of your Jira Software instance in Client URL.

  4. Select an Authentication Method.

    RELATED. Which Authentication Method to Select for Jira Software?

    ⚠ IMPORTANT. The Password field in Basic authentication requires an API token. This article explains how to generate it.

    ⚠ IMPORTANT. OAuth requires the existence of a Jira Software app. Learn how to create one.

  5. Click Connect.

Set Up Crawl Frequency

  1. Click to fire up a calendar and select a date. Only the issues after the selected date will be indexed.

  2. Use the Frequency dropdown to select how often SearchUnify should index the issues in your Jira Software.

  3. Click Set.

Select Fields for Indexing

You can index all issue content fields or only a few of them.

  1. Click to select content fields.

  2. Use the dropdown in the Name column to add content fields one at a time.

  3. OPTIONAL. SearchUnify assigns each field a label, type, and either an isSearchable or isFilterable tag. The values don't require a change, but advanced users can edit them.

  4. Press Save.

  5. Navigate to By Projects.

  6. Use the index to find your project and check enable for each one of it.

  7. Press Save.

You have successfully installed Jira Software as a content source.

Last updated: Friday, February 26, 2021

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