Get Your Client ID and Client Secret in Zendesk

Search client ID and client password are needed for the OAuth connection to work. This article explains the process of getting the client ID and client secret. Here, it's important to note that responses from Zendesk are subject to rate limits. Check out this doc for the current Rate Limits in Zendesk.

Get Client ID and Client Secret

  1. Log into Zendesk and navigate to Zendesk Products > Admin Center.

  2. Expand Apps and Integrations section and click Zendesk API.

  3. Go to OAuth Clients and click Add OAuth client.

  4. Give your client a Name.

  5. Scroll down, enter https://oauthsfdc.searchunify.com in Redirect URLs, and press Save.

  6. You will get a prompt telling you that client ID and client secret will be displayed only once. Click OK.

  7. Copy your client ID and client secret.