Manage Stopwords

Stopwords enables you to create a list of words to be ignored in search queries. For instance, if searchunify is a stopword then a query searchunify search client is treated as search client. The first term, searchunify, is ignored. Stopwords offer several advantages.

For one, each keyword in a query matters. install searchunify in a salesforce org brings different results from install searchunify salesforce org. Through Stopwords, the default search behavior can be changed so that the presence or absence of grammatical particle, keyword or phrase has no impact on results; and your customers or employees have a consistent search experience for similar queries.

It is a common practice to exclude common grammatical particles . You can expand the list with your organization-specific keywords. For instance, using "secretProductName" as a stopword adds a layer of security on top of search client access control.

Insert Stopwords

Each instance of SearchUnify supports about 33 stopwords out-of-the-box: a, an, and, are, as, at, be, but, by, for, if, in, into, is, it, no, not, of, on, or, such, that, the, their, then, there, these, they, this, to, was, will, and with.

1. Go to NLP Manager and open Manage Stopwords.

   

2. Click Add Stopwords.

   

3. In the text box, write down stopwords separated by commas and click Save.

The added stopword is visible now.

Delete Stopwords

1. Go to NLP Manager and open Stopwords.

   

2. If there are hundreds of stopwords in your instance, then you can find one from the search box and click . To delete all the stopwords at once, you can use the button.
   

   

3. Click Save.

   

NOTE. is replaced with Delete All when you are removing more than one stopword.