Create a Base Hyperlink (HREF) on Search Result Pages

Search clients are unusable without a configured Create Base HREF. In the default set-up, each document on the search results page has a unique ID. Although useful in the back-end, it has no use for search users because they cannot click an ID to access a document.

In the case they try, they will receive an error message.

As an admin you can replace the IDs with hyperlinks. Create Base HREF lets you to do that.

Defining the Location of Each Content Type

  1. Go to Search Clients and select a platform for editing.

  2. Open Content Sources.

  3. Select a content source, then a content type, and open click Create Base HREF.

  4. Drag view_href to the box.

  5. Click Save.

  6. Repeat the steps 1-5 for other content sources and content types.

  7. Save your settings.

If you see a URL instead of an ID, then you have successfully configured Create Base HREF. Your customers and employees can now access documents by clicking them.

Last updatedTuesday, June 23, 2020