Rearrange or Hide Facets on Search Clients

Facets on a search client can be rearranged to improve search experience. For instance, Sources and Authors can swap places and Community: Category can be placed ahead of both of them.

Alternatively, you can hide facets to obtain a near search client page. This article covers both scenarios.

Rearrange Facets

  1. From Search Clients, open a search client for editing.

  2. Go to Content Sources and click Set Default Preferences.

  3. In Facets, use to rearrange facets.

  4. Save your settings.

  5. Save the settings again. Once you click Save, the new facet order immediately reflects on the search client.

Result

Topic and Sources have swapped places.

New Order for Facet Values

  1. From Search Clients, open a search client for editing.

  2. Go to Content Sources and click Set Default Preferences.

  3. In Facets, click on Sources.

  4. Select an arrangement from the dropdown: Alphabetical (A-Z), Alphabetical (Z-A), Count (Ascending), Count (Descending), and Custom. Except for Custom, which requires instance users to drag facet values, all sortings are automatical. For example, if 5 facet values are returned for a query and the chosen arrangement is Alphabetical (Z-A), then those 5 facet values will be arranged in the reverse alphabetical order in Sources.

  5. Save your settings.

  6. Save the settings again. Once you click Save, the new facet order immediately reflects on the search client.

Result

Fig. A snapshot of the facet values arranged in the default manager and in the alphabetical order (Z-A).

Hide Facets

When the list of facets gets excessively long, you can choose to hide some or all of them from Hide Facets. Next is an illustration of a search client without facets.

Fig. A snapshot of a search client without facets.

Not all facet values are visible at all times. For example, assume there are two facet values in the facet "Products": Product A and Product B. If a user looks up installation instructions for Product A and no document matching the Product B facet is found, the Product B facet value will not be displayed.

  1. To start, click Hide Facets.

  2. Check the facets that should disappear from the search client. Alternatively, you can check Hide All Facets to remove them all. When a search user in on the All Content tab, he sees only the facets that haven't been hidden. On jumping to a content source tab on a search client, the user sees the facets only for the selected content source.