Install a Search Client in Zendesk Support
Find tickets faster in Zendesk Support. This article walks you through the process of installing a SearchUnify search client in a Zendesk Support instance.
1. Set up and configure Zendesk Support
2. Download the Zendesk Support search client
- Save the file.
- Log into Zendesk and click
- Click Manage.
- Click Upload private app.
- Enter an App Name and upload
Zendesk_support.zipusing Choose File.
Zendesk_support.zipwas extracted when you had unzipped the search client in step one.
- Press Upload.
- A pop-up will appear. Confirm Upload.
- Click Install. (Setting up Role and Group restrictions is optional.)
- The installation was successful if you can spot the search client in Currently Installed.
Last updated: Tuesday, June 23, 2020