Install a Search Client in Zendesk Support
Find tickets faster in Zendesk Support. This article walks you through the process of installing a SearchUnify search client in a Zendesk Support instance.
- Set up and configure Zendesk Support
- Download the Zendesk Support search client and unzip the downloaded file.
- Log into Zendesk and click
- Click Manage.
- Click Upload private app.
- Enter an App Name and upload
Zendesk_support.zipusing Choose File.
Zendesk_support.zipwas extracted when you had unzipped the search client in Prerequisites.
- Press Upload.
- A pop-up will appear. Confirm Upload.
- Click Install. (Setting up Role and Group restrictions is optional.)
- The installation was successful if you can spot the search client in Currently Installed.
Last updated: Thursday, March 23, 2023
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