Synchronize SearchUnify Index with Jira through Event Subscription

A Jira WebHook is a callback over HTTP used to notify web applications when a specific event occurs in Jira. Because Jira doesn't provide APIs for deleted issues and projects, users can often find them in the search results. A Jira WebHook solves the problem by enabling event subscription for deleted issues and projects which updates the index each time an issue or project is deleted.

Prerequisites

• Use Jira Software As a Content Source

Turn on Event Subscription

1. Log into your Atlassian instance and select your Jira instance.

   

2. Navigate to and select System.

   

3. Scroll down in the left-side menu and click WebHooks in Advanced.

   

4. Click Create a WebHook.

   

5. Enter details.

   1. Name. Give a name to the WebHook.

   2. Status. Enable it.

   3. URL. Contact the SearchUnify team to obtain this link. The link consists of a Jira Server URL and a content source UID.

   4. Description. An optional field. Add a description.

   

6. Scroll down to Events and check Deleted.

   

7. Navigate to Project related issues and check deleted and soft_deleted in Project.
8. Click Create at the bottom of the page.

Now deleted and soft deleted issues and projects will be almost instantaneously deleted from the SearchUnify index.