Use Litmos As a Content Source

Add Litmos as a content source using three easy steps:

  • Step 1 - Click the ‘Content Sources’ tab on the left sidebar
  • Step 2 - Click the ‘Add New Content Source’ button to view the content sources
  • Step 3 - Select ‘Litmos’ tab to proceed

When you select the Litmos tab you will be redirected to the configuration screen. This is divided into three subsections:

  1. Authentication
  2. Frequency
  3. Rule

Use the steps below to connect litmos with SearchUnify

Step 1 - Authentication

Please use the api key authentication method in SearchUnify admin panel for connecting your litmos instance with Searchunify. You will need an api keys for this:

Steps for generating API key

Click My profile & Settingsfrom the drop down menu at the top right corner of the screen.View the bottom of your profile

Enter details such as:

  • Name - Enter the API name of the litmos object you want to add
  • Client URL - Specify the URL of the litmos instance from where you want to fetch content
  • Api Key - Enter the api key

Step 2 - Frequency

Set the frequency, which includes

  • Start date- It defines the date when the sync starts
  • Frequency- It defines fixed intervals at which the content needs to be updated

Step 3 - Rules

The Rules section is divided into two parts:

By Content Type tab allows you to sync information by content type.

We support Issue objects: This object will support all issues , bugs logged inside any jira project

Enter the following details:

  • Name - Enter the API name of the object
  • Label - Enter the label for the object
  • Type - Select the type
  • Searchable/Filterable - Select whether you want the field to be searchable (will appear in search results) or filterable (will appear in filters)

Last updatedFriday, November 20, 2020