Use Higher Logic Thrive as a Content Source

This article explains how to establish a connection between SearchUnify and your Higher Logic Thrive community. Through the connection, SearchUnify can index the data of your Higher Logic Thrive-powered community and make it searchable.

PREREQUISITES.

• A non-empty Higher Logic Thrive community

• Admin credentials to Higher Logic Thrive Community

Establish a Connection

1. Navigate to Content Sources.

   

2. Click Add New Content Source.

   

3. Find "Higher Logic Thrive" and click Add.

   

4. Enter the following details for authenticating your Higher Logic Thrive community:

   • Name. Give your content source a name.

   • Client URL. Enter the URL of your Higher Logic Thrive community instance..

   • Language. Select the primary language(s) of your community using the drop-down.

   • Username. Enter the username/email used for logging into Higher Logic Thrive community.

   • Password. Enter the password used for logging into Higher Logic Thrive community.

   • HLIAM Key. Enter the IAM key. The process to obtain the key has been described in Get Higher Logic Thrive IAM Key.

   

5. After entering the required details, click Connect.

Set Up Crawl Frequency

The first crawl is always manual and is performed after configuring the content source. In Choose A Date, select a date to start crawling; the data created after the selected date will be crawled. For now, keep the frequency to its default value Never and click Set and move to the next section.

Select Fields for Indexing

You can index the data of the supported five Higher Logic Thrive content types; Discussion, Event, Library, Blog, and Announcement. Under the Rules tab, you will see the list of supported objects in By Content Type subtab.

1. Click the Edit button to see the list of pre-configured fields for that object. A dialog will open where you can add, edit, or remove content fields.

   Note. It is although not recommended to make any amends in the pre-configured fields.

   

2. Switch to By Communities subtab, and you will see all the communities and you can check the communities, whose data should be indexed.

   

3. After selecting communities, click Save.

After the First Crawl

Return to the Content Sources screen and click in Actions. The number of indexed documents is updated after the crawl is complete. You can view crawl progress in in Actions. Documentation on crawl progress is in View Crawl Logs.

NOTE 1

Review the settings in Rules if there is no progress in Crawl Logs.

NOTE 2

For Mamba '22 and newer instances, search isn't impacted during a crawl. However, in older instances, some documents remain inaccessible while a crawl is going on.

Once the first crawl is complete, click in Actions open the content source for editing, and set a crawl frequency.

1. In Choose a Date, click to fire up a calendar and select a date. Only the data after the selected date is indexed.

   

2. Use the Frequency dropdown to select how often SearchUnify should index the data. For illustration, the frequency has been set to Weekly and Tuesday has been chosen as the crawling day. Whenever the Frequency is other than Never, a third dropdown appears where you can specify the interval. Also, whenever Frequency is set to Hourly, then manual crawls are disabled.

   

3. Click Set to save crawl frequency settings. On clicking Set, you are taken to the Rules tab.

   

Data Deletion and SU Index

A method to update the index in real time is to enable event subscriptions, which supplement existing crawls and synchronize data between your Higher Logic Thrive instance and SearchUnify in real time. The instructions are on Synchronize SearchUnify Index with Higher Logic Thrive through Event Subscription