SearchUnify Help Assistant

SearchUnify Help assistant enhances the help support experience for the Admin. When enabled (contact SearchUnify team), the Help option from the Menu Bar is swapped with an intent-driven virtual agent. To access the agent, click the SearchUnify Help banner.

When fired up, it shows up help related to the screen an SU Admin is on. If the Admin is editing Content Sources, then the help suggestions will be around content sources. If the Admin is making changes in NLP Manager, then the help suggestions are about synonyms and other settings in NLP Manager. Also, the links to Documentation, Community, and Support are right inside the virtual agent chatbox.

Write to Us allows SU Admins to share feedback and ask questions. Click it and choose between Ask a Question or Share Feedback.