Boost Documents with Intents

Under the Intent tab in NLP Manager, user search queries are analyzed and grouped into Intents and Utterances. By including the results of this analysis into the search algorithm, an admin can configure the results to respond to user intention instead of merely user keywords. The data stored in Intent can then be extended to Intent Tuning.

Add Intent

  1. Go to NLP Manager and click Add New.

  2. In the Create New Intent dialog box, mention the Intent Name of your choice and the Intent Description. This description is displayed when a cursor is hovered over the intent’s name. Then click Save.

Add Utterances

  1. Go to the intent where utterances have to be added and in Action , click .

  2. Enter an utterance, click Add New Utterances to save it. For machine learning to work it's essential to insert at least five utterances in each intent.


When you try to edit an existing intent, NLP Manager can suggest utterances.

Import Intents

An alternative way to add intents is to import them. Click to download a sample file. The file contains the correct intent format.

Create a new file with the intents and upload them using the Upload Intent function.

Expand Utterances with Use Search Synonyms

When activated, this function treats any synonyms of any utterance present in Search Synonyms as another utterance.

For example, if you have an utterance "SU" for the intent "Cognitive Search" in NLP Manager. And if "SU" has a search synonym "SearchUnify". Then, NLP Manager will treat both "SU" and SearchUnify" as utterances of "Cognitive Search."


You can remove intents and utterances with Delete.

Deleting an Intent

  1. To delete an Intent, click in Action.

Deleting an Utterance

  1. To delete an utterance, find it an intent and click .


If all utterances are deleted under an intent, then the intent is also automatically deleted.

Intent Suggestions

Admin can click on Intent Suggestions to get smart suggestions for adding intents and utterances to the existing list or create new ones. NLP Manager can suggest up to 30 utterances for each intent.

Create New Intents from Suggestions

To create a new intent with the utterances, select the intent. Then, from the three dots under the Action column, click on Move Intent. All utterances are selected, when you check an intent. In the image, intent Undefined 3 has been selected.

Give the intent a name and click Move.

Add Suggested Utterances to an Intent

Select utterances. Then, from the three dots under the Action column, click on Move Utterance. In the image, utterances based and based application have been selected.

Select the intent to which those utterances should be linked and click Move.

Delete Suggested Intents or Utterances

Select the intent or utterances and from the three dots expand the Action column and click on Remove. In the image, utterance docs has been selected for removal.

Last updatedFriday, September 22, 2023

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