Content Source

A content source is a local server or cloud where data is stored. Content sources can be small (a local server) or giant (a data warehouse). The data stored in a content source can be in just one format (the video object on YouTube) or permit multiple formats (standard and custom objects in Salesforce). Many enterprises rely on cloud content sources, such as Github (code snippets), Salesforce (transaction records), Jira (product issues), and Lithium (posts and threads of an online community).


Supported Platforms

SearchUnify supports more than 30 platforms, including Salesforce, Higher Logic, Adobe Experience Manager, and websites. Each of them platforms can be indexed and searched with only a few clicks. Admins can connect several of them to SearchUnify, although the recommended practice is to connect only one of its kind.

To view all the SearchUnify-compatible content sources, first navigate to Content Sources and then click Add new content source.

The content sources are classified into seven categories: Cloud Storage, Collaboration, Content Management System, CRM and Support, Learning Management System, Search Engine, and Others. On the screen itself, but not in the dropdown, there is an eighth category: Popular, where you can find the most frequently content sources on the SearchUnify platform.

Use the dropdown to find all the content sources in a category.

Another way to look for a content source is to use the search box. Simply enter the name. You will see results as soon you start typing.

Installed and New Content Sources

on the content source tab shows it has already been installed. You can see in the next image that YouTube and Vimeo have been installed but Box, Dropbox, Github, and Google Drive haven't been.

In case you spot a , you can safely assume that the content source was added in the previous release. In the next image, you can see that SkillJar is a newcomer.

In order to install a content source, click Add (red). To find its official documentation, click Know More (blue).

In case your content source is not found, you can suggest it as an idea in the SearchUnify Community. Simply click Create an Idea in SearchUnify Community.


Set up a Content Source

Click a platform to view the instructions to setting it up as a content source.

API Marketo
Azure (DevOps) Microsoft Dynamics
Box Mindtouch
Confluence Moodle
Docebo Saba
Dropbox Salesforce
Github ServiceNow
Google Drive Sharepoint
Helpscout Skilljar
Higher Logic Slack
Jira Solr
Jira On-Premises StackOverflow
Jive Website
Lithium YouTube
Litmos Zendesk
MadCap Flare Zoomin

Last updatedFriday, November 27, 2020