SearchUnify Release Notes (v23.08)
SearchUnify’s v23.08 release is available for general use from 31 August. The release introduces a new content source and an analytics report. Other highlights of this release include the addition of crawling logs to the email that is triggered when crawling fails for a content source and the expansion of Rich Snippets to Salesforce Knowledge
New Content Source: Higher Logic Vanilla
Higher Logic Vanilla (previously Vanilla Forums) is a popular community platform. With this year, it has been included into the list of content sources supported out-of-the-box in SearchUnify. Check out the documentation for installation instructions.
"Advertisement Performance Report" in Search Analytics
The newly-introduced report makes it possible for ad publisher to know how their campaigns are faring. Advertisement Performance Report provides tabulated data on two key ad metrics: Appearances and Clicks. The Appearances column is sortable, so that you can find the most popular and most effective ads with a click.
Receive Emails with Crawl Logs after Failed Crawls
In Administration > Alerts > Content Source Subscription, you can subscribe to crawl notifications. An email with the name of the content source and other environment details is sent to you each time a crawl succeeds and/or fails. The change in this release concerns emails sent after an unsuccessful crawl. In addition to the content source's name, the crawl time, and instance name, you will get a .log file in the email. Looking at the logs will help receivers figure out the reason behind the failure.
Rich Snippets for Salesforce Knowledge Articles
Earlier SearchUnify’s Rich Snippets functionality worked on three content sources: Website, Khoros, and Zendesk. From this release, it is capable of analyzing Salesforce Knowledge articles and generating quick answers right on the search results page.
Last updated: Thursday, August 31, 2023
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