End-User Feedback
The best feedback comes from the people who use search clients to find information. End-User Feedback makes it easy to listen to them. You can set it up on search and content pages, allowing users to rate their search experience and content quality.
Activation
Setting up End-User Feedback is simple for SU Admins, and providing feedback is even easier for users. You can choose between:
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A basic feedback system where users can give a rate search results and content pages.
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A detailed feedback system where users have the option to write textual feedback on search results and content pages.
End-User Feedback provides the following tools to collect insights from users:
- Feedback on Content. Implement it to gather feedback on search results and content.
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Feedback on Search. Implement it to gather feedback on search results.
Analytics
You can enable one or both feedback tools. The collected data is stored in: