End-User Feedback

The best feedback comes from the people who use search clients to find information. End-User Feedback makes it easy to listen to them. You can set it up on search and content pages, allowing users to rate their search experience and content quality.

Activation

Setting up End-User Feedback is simple for SU Admins, and providing feedback is even easier for users. You can choose between:

  • A basic feedback system where users can give a rate search results and content pages.

  • A detailed feedback system where users have the option to write textual feedback on search results and content pages.

End-User Feedback provides the following tools to collect insights from users:

Analytics

You can enable one or both feedback tools. The collected data is stored in: