Basic Search Client Configurations

Search client configurations enable admins to customize the main search page. Features such as typeahead, search recommendations, and displaying a knowledge graph can be activated here. Each feature is explained in detail below.

Fig. A snapshot of the Configurations tab in Search Clients.

This following configurations are available:

  • Enter Platform Name: Edit the name of a search client to make it more descriptive.

  • Enter Base URL: The Base URL is the login page of your SearchUnify instance.

  • No. of Autocomplete Results: Select the maximum number of results in autocomplete.

  • Pre-Selection of Facets: Pre-selection of facets automatically applies filters to searches.

  • Recommendations: Recommendations suggest related content on Search Results Pages and Content Pages.

  • Preview Search Results: When Preview Search Results is turned on, users can click the Preview icon to view results in a small pane without navigating away from the search results page.

  • Recent Searches:  Recent Searches stores a history of search queries in the browser’s cache.

  • Highlight Clicked Results: Change the color of visited links to help users avoid revisiting already viewed results.

  • Similar Searches: Similar Searches suggests keywords based on other users’ search behavior.

  • Did You Mean: This feature corrects misspelled queries and offers relevant suggestions.

  • Rich Snippets: This feature enriches user experience when an end-user wants definitions, tips from instructional articles, images, and videos right on the search results page.

  • SearchUnifyGPT™: A generative AI widget that enhances the search experience by delivering highly relevant and informative results.

  • Redirection URL: The Redirection URL takes users from the search page on the home page to the search results page.

  • Default Attachments:  SearchUnify admins can select the maximum of attachments visible on the search clients page. By default, this limit is set to three.

  • Customize Console Search Client:  Configure article sharing settings in Salesforce Console.