Search Analytics

Stay on top of search and content usage data with Search Analytics. Among other things, it captures crucial search and content metrics, uncovers the information needs of users, and assists admins perform thorough content gap analyses.

Reports in SearchUnify Analytics are divided into three categories:

  1. Overview
  2. Conversions
  3. Content Gap Analysis

In each category, the reports can be filtered by user type, search client, and time.

  • Select User. Available for Salesforce, Lithium, and other platforms. Using it, you can run reports for employees and partners (Internal Users) and customers and public (External Users) separately.
  • Select Search Clients. Useful to run reports for each search client separately.
  • Date Range. Time filter that can display up to six month's data at a time.

In each category, an admin can:

Last updatedTuesday, June 23, 2020